Shipping & Return Policy
Shipping:
Ekamph is currently shipping to all serviceable areas in India.
At Ekamph, we do understand the importance of receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.
You can connect with us anytime at ekamph5@gmail.com
We will try to resolve your issue at the earliest.
Shipping Time: All products are shipped out between 1-5 working days.
Shipping charges: Shipping across India is absolutely FREE!!!
If the product or packaging has been tampered with, do not accept the order.
Returns & Exchanges:
Ekamph does not have a return policy.
For exchange of the purchased product we might request you to share an image of your product/s for your order to qualify as an exchange.
You must raise a return request by emailing us on ekamph5@gmail.com within 48 hours of receipt of your order.
Product packaging, labels & tags must not be tampered with.
Product must be in perfect condition.
Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
You need to ship the product & they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit.
Cancellations:
The whole order amount will be refunded if the order is cancelled before dispatching, lost or undelivered to your preferred location.
The order should be cancelled within 24 hours of the order placed.
Ekamph reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.
Ekamph is currently shipping to all serviceable areas in India.
At Ekamph, we do understand the importance of receiving your purchased products in the best condition, and on time. We continuously strive hard to make sure the product reaches you at the earliest possible time.
You can connect with us anytime at ekamph5@gmail.com
We will try to resolve your issue at the earliest.
Shipping Time: All products are shipped out between 1-5 working days.
Shipping charges: Shipping across India is absolutely FREE!!!
If the product or packaging has been tampered with, do not accept the order.
Returns & Exchanges:
Ekamph does not have a return policy.
For exchange of the purchased product we might request you to share an image of your product/s for your order to qualify as an exchange.
You must raise a return request by emailing us on ekamph5@gmail.com within 48 hours of receipt of your order.
Product packaging, labels & tags must not be tampered with.
Product must be in perfect condition.
Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality.
You need to ship the product & they should be dispatched within 48 hours after the return request is raised and packed securely to prevent any damage during transit.
Cancellations:
The whole order amount will be refunded if the order is cancelled before dispatching, lost or undelivered to your preferred location.
The order should be cancelled within 24 hours of the order placed.
Ekamph reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.